We will be happy to accept your return for items in new condition* and returned with original packaging and an original packing invoice dated within 7 days of delivery. However, return notification must be made within 24 hours when the item got delivered. Baby clothing and Destination Maternity items may only be returned with all tags intact.
For the health and safety of our customers, only unopened breast pumps, breast pump accessories and maternity undergarments can be returned.
To start your return, please call 08130728202 and we’ll provide you with further instructions on where returns should be shipped, and the amount of your refund. Refund amounts for returned items will be credited using the medium in which your payment was made. For Orders Paid for in cash on delivery,the refund will be credited to your bank account.
To ensure we credit you properly, please include your packing slip and complete the information, including your telephone number, so we may call you with any questions. Please note that shipping fees are not refunded for preference returns, and some items may not be eligible for returns.
Please allow three (2) weeks for the return transit time, plus an additional 4 business days upon receipt for the return to be completed and the refund to be issued to your account. If you provide an email address, Sudaniz will send an email when your return has been received and processed.
Claims for damaged or incorrect goods, must be made through email within 24 hours from the date of delivery of your order. We will not be liable for any refund or exchanges thereafter.